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What Researchers Often Get Wrong About the OTD Phenomenon

Why the research leans too heavily on self-assessment.

Much of the existing research leans heavily on the self-assessments of those who have already left — asking people to explain their own departure, and taking those explanations at face value. That approach has real limits, and it shapes what we think we know.

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This is a preview of a longer piece. The full article is being written and will be available here soon.

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